Introduction
On the job learning is widely recognised as an effective approach to developing practical ICT skills. Research shows that learners gain stronger competencies when training is connected to real work environments and supported by guidance. This approach helps reduce the gap between education and workplace expectations (Alao and Brink, 2022).
Kartel Tech applies on the job learning through structured mentorship, practical responsibility, and continuous feedback. This approach reflects how workplace learning can be embedded within real service environments. More information about the organisation and its training philosophy is available on the Who We Are page.
On the job learning and ICT skills development
Research on ICT education shows that skills development improves when learners apply knowledge in real contexts. Classroom instruction alone often limits skill transfer, while workplace learning supports deeper understanding and problem solving (Alao and Brink, 2022).
On the job learning allows learners to interact with real tools, systems, and workflows. As a result, they develop both technical and professional skills. Research further shows that this approach supports adaptability and long term employability (Moore, 2022).
At Kartel Tech, this learning model supports skills development across multiple areas, including digital operations, customer support, and applied technology services. An overview of these practical areas can be found on the Services page, while structured learning pathways are outlined under ICT Training.
Mentorship as a foundation of workplace learning
Mentorship plays a central role in effective on the job learning. Studies on internships and workplace training show that learners benefit most when mentors provide guidance, feedback, and structured reflection (Moore, 2022).
Mentors help learners understand expectations, manage tasks, and develop confidence. Consequently, workplace learning becomes intentional rather than incidental. Research links this mentorship supported learning to improved career outcomes (Labmentix, 2025).
A real world observational example from Kartel Tech
At Kartel Tech, on the job learning is supported through guided responsibility and continuous mentorship. An internal observational example is Grace, a front desk cashier who joined with no prior computer experience after completing Senior Four.
Through daily exposure to real systems, customer handling, and digital tools, Grace developed practical ICT skills through guided learning. Over time, she became confident in tasks related to digital operations, record handling, and technology supported service delivery.
This example is presented as an internal observation rather than research evidence. It illustrates how structured on the job learning, combined with mentorship, can support skills growth when aligned with principles described in research literature.
Separating observation from research evidence
While individual examples illustrate how learning occurs in practice, research provides the broader evidence base. Studies show that experiential learning improves skill application when learners engage in real tasks under guidance (Moore, 2022).
Research on internships and workplace learning confirms that such environments support both technical competence and soft skills development. These findings explain why structured on the job learning models remain effective across different contexts (Labmentix, 2025).
Digital tools and modern workplace learning
Modern workplace learning increasingly uses digital tools to support mentorship, communication, and task coordination. Research on digital mentorship shows that technology enables continuous guidance and flexible learning pathways (PushFar, n.d.).
On the job learning models that combine physical tasks with digital systems support inclusive and adaptable learning. Research on virtual and hybrid training environments highlights the value of such approaches in expanding access to skills development (Benkotic, 2025).
Related insights and applied learning discussions are also shared through the Kartel Tech Blog.
Implications for employability and career readiness
Employability readiness improves when learners can demonstrate applied skills rather than theoretical knowledge alone. Research shows that workplace learning strengthens job preparedness by exposing learners to real expectations and responsibilities (Labmentix, 2025).
On the job learning supported by mentorship helps learners build confidence, professional identity, and practical competence. These outcomes align with research on work integrated learning and career development (Alao and Brink, 2022).
Applying research to a real world ICT training model
Research on ICT skills and employability emphasises practical pedagogy and work integrated learning. As a result, training programmes gain value when they connect learning to real work contexts (Alao and Brink, 2022).
Kartel Tech reflects these principles by combining mentorship with practical learning embedded within real service delivery. Readers who want to explore how these learning outcomes connect to professional services can review the Services section or examine completed work in the Portfolio.
For further discussion or clarification on learning pathways, information is available through Contact Us or Get Free Quote.
Conclusion
On the job learning remains a powerful approach to building real ICT skills when supported by mentorship and practical responsibility. Research confirms that experiential learning improves employability readiness and skills application. Kartel Tech demonstrates how research informed principles can be applied through structured workplace learning supported by guidance and observation.
